Your front office
never sleeps again

Callthread is the AI employee that answers every call, books every job, and follows up with every customer. Built for service businesses that are too busy working to answer the phone.

60-80%
of calls missed by
service businesses
$62B
lost annually from
unanswered calls
Live conversation
JM
Hi, my AC unit stopped blowing cold air. Can someone come out today?
CT
I can help with that. I have a technician available between 2-4 PM today. Can I book that window for you? I'll also need your address to confirm you're in our service area.
JM
Yes, 2-4 works great. I'm at 1420 Oak Hill Dr.
CT
You're booked for today 2-4 PM. I've dispatched Mike, your closest available tech. You'll get a text confirmation shortly with his ETA.
✓ Appointment booked ✓ Tech dispatched ✓ SMS confirmation sent

Every missed call is a lost customer

Your best technicians are in the field. Your phone is ringing. Nobody's answering. Meanwhile, the customer who needed emergency service just called your competitor.

73%

Call the next company

Customers who reach voicemail don't leave a message. They call someone else.

$1,200

Average job value lost

Each missed call from a qualified lead represents over a thousand dollars in potential revenue.

24/7

Customers don't wait

Emergencies happen at midnight. New leads search on weekends. Your office shouldn't have hours.

What Callthread Does

Not a chatbot. Not a call center. An employee.

Answers every channel

Phone, text, email, web chat, social DMs. Callthread monitors all incoming messages and responds instantly with natural, human-like conversation.

📅

Books and dispatches

Checks your real-time availability, books the right technician, confirms with the customer, and sends routing details. Zero manual scheduling.

📈

Qualifies every lead

Asks the right questions, captures job details, filters out tire-kickers, and routes hot leads to the top of your queue automatically.

Gets you reviews

Follows up after every job with a personalized message. Satisfied customers get a direct link to leave a review. Issues get flagged before they go public.

The best service businesses will run on AI employees

Your competitors are still hiring receptionists and missing calls after 5 PM. Callthread works every hour of every day, costs less than a part-time hire, and never forgets to follow up. The future of service businesses isn't more staff. It's smarter operations.